Answer. Follow up. Bring them back.
AI workflows on the WhatsApp number your customers already use. They reply in seconds, follow up on every quote and bring back customers who went quiet, and they hand anything that needs a person to your team.
Most sales don't die in the first message. They die after it.
The reply that came too late.
A customer writes after hours or on a busy day, and by the time someone answers they have booked somewhere else.
The quote nobody followed.
The price was sent. The customer said "I'll let you know." Nobody wrote again.
The customer who drifted.
Treatments, services and renewals run in cycles. Between visits nobody reaches out, and the customer simply doesn't come back.
Three workflows, one number.
An AI agent that replies like your best receptionist.
- —Replies instantly, 24/7, in your tone, with your prices, services and rules.
- —Asks the questions your team would ask, offers available slots, and books or hands over.
- —Escalates to a person for anything medical, sensitive or out of scope, with the conversation summarised.
Every quote gets a second message.
- —Triggered when a price or quote is sent and the customer doesn't book.
- —Writes again after a few days, and once more if needed, always about that specific quote. Then it stops.
- —Any reply goes to the agent or to your team.
Recontact the customers you already have.
- —Remaining sessions and treatment cycles: a message when the next session is due or when sessions are still paid.
- —Past enquiries: people who asked about a service and never booked.
- —Openings: freed-up slots offered to your waiting list by WhatsApp; the first to accept gets it.
You choose what to bring back.
Not every service needs more demand. Recontact can focus on the services you want to grow: the ones with open capacity or better margin. Before anything is sent, we map how many customers can be recontacted for each service, you choose the priority, and messages are paced to your calendar so they fill gaps instead of busy weeks.
Your team stays in control.
- —Every conversation is visible to your team, where they already work.
- —Clear handover rules: complaints, medical questions, discounts and anything unusual go to a person.
- —Every message offers an easy opt-out, and opted-out contacts are never messaged again.
Works with what you already have.
Your number.
We aim to keep your current WhatsApp number and let your team keep using WhatsApp as today. Whether that is possible depends on your setup, and we check it first.
Your CRM.
We read contacts, appointments and status from your CRM and write back what happened. Nothing is migrated. We confirm the integration in the technical review.
Your team.
No new tool for your front desk to learn.
Start with one workflow. Measure it.
Technical review: number, CRM and data, plus a recontact map by service.
You approve every message before anything is sent.
30-day pilot with one workflow and the service you choose.
Weekly report: conversations, replies, bookings, opt-outs and handovers.
We commit to our work and our timelines. We don't promise revenue figures: we measure results with you.
Rules we design around.
WhatsApp Business policy.
Meta-approved templates for messages outside the 24-hour window, charged by Meta per message.
UAE telemarketing regulations (in force since August 2024).
Time windows and the Do Not Call Registry.
Health and personal data.
Minimum data, an agreed setup, and local rules such as UAE Federal Law No. 2 of 2019 for healthcare.
This is how we build, not legal advice.
The questions everyone asks.
Do I need a new WhatsApp number?
Does it replace my team?
Which CRMs do you work with?
What does WhatsApp charge?
How long does it take to start?
Start with one workflow. Measure it for 30 days.
A 30-minute call to look at how your customers reach you today and where conversations are being lost.